Laptop Grading Criteria
As New
No signs of use – includes original power supply
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Powers on and works perfectly
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No screen defects (cracks, dead pixels, pressure marks, discolouration, screen burn)
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No cosmetic damage (no scratches, dents, scuffs, or chips)
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Keyboard, trackpad, ports, and speakers fully functional
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Battery health is excellent
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UK model with original, unmodified software and hardware
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Not water damaged or bent
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Supplied with original charger/power adapter
Excellent
Minimal wear – fully functional – includes original power supply
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Powers on and works perfectly
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Screen: Up to 3 very light scratches; no major defects
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Light cosmetic wear only (e.g. faint scratches on casing)
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All hardware and ports fully operational
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Battery health 85%+
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UK model, not modified or tampered with
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No signs of liquid damage
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Supplied with original charger/power adapter
Good
Working condition with visible signs of use – includes original power supply
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Powers on and functions correctly
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Screen may have light scratches; no cracks or major faults
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Casing may show wear (small dents, chips, or scuffs)
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Battery health 80–84% or may have higher charge cycles
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All essential hardware and ports work (keyboard, USB, HDMI, etc.)
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UK model, unmodified
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No liquid damage
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Supplied with original charger/power adapter
Faulty
Powers on but has issues – includes original power supply
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Powers on, but may have faults (essential for secure data erasure)
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Screen may be cracked, have dead pixels, pressure marks, or burn-in
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Body may have heavy wear, missing parts, or be bent/engraved
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Some ports or components may not function
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Battery health below 80% or not holding charge
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May be non-UK model, jailbroken, or modified
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No liquid damage
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Supplied with original charger/power adapter
